General sales conditions
Address: Saffierstraat 195 2600 Berchem
E-mail address: firstname.lastname@example.org
Telephone number: 03 230 71 28
VAT number: BE0508 918 319
I. Modalities for Online Purchases
Article 1 - Object and scope
1.1. The current General Terms and Conditions of Sale determine the rights and obligations of the parties in the context of the sale of products via the Internet site… http: //www.anbeko.be/…, available at the address …… Saffierstraat 195 2600 Berchem ……. The present General Terms and Conditions only govern the sale of products presented on the Site.
1.2. The General Terms and Conditions are concluded between, on the one hand, the company / natural person …… Anbeko gcv ……. (VAT …… BE0508 918 319 …… ..), with registered office at …… Saffierstraat 195…., …… 2600 Berchem ……, Belgium, hereinafter referred to as the “Seller”, and on the other hand, the person who wishes to access the Site consult and wish to make a purchase, hereinafter referred to as the “Customer”. The Customer and the Seller are hereinafter jointly referred to as the “Parties”. The Parties agree that their relationships are exclusively governed by these General Terms and Conditions, unless otherwise agreed.
1.3. Any order for a Product or service offered on the Site implies the prior consultation and explicit acceptance by the Customer of these General Terms and Conditions, without however being conditional on this acceptance of a written signature by the Customer. In accordance with the legal provisions in force in Belgium regarding electronic signatures, the Seller may consider the Customer's order via the methods offered (see Article 2.3) as an electronic signature with the same value as a written signature, with the resulting contractual consequences.
1.4. The Customer ordering a Product on the Site must have full legal capacity.1.5. The Seller reserves the right to change the General Terms and Conditions and makes the new version available to the Users through the Site.
Article 2 - Protection of privacy
The company… Anbeko gcv… .. emphasizes its commitment to carefully respect the trust you have placed in it and to apply the legal obligations regarding the protection of privacy. Therefore, as a Customer, you have the right to access, modify, correct and delete the data concerning you, which you can exercise by contacting us, by e-mail at the address… info @ anbeko. be…. or by phone on the number… 03 230 71 28 ..
Article 3 - Modalities for online purchases
3.1. Purchase price of the Product or serviceThe price of each Product or service sold on the Site is displayed in Euro, including VAT. This price does not include delivery costs, which are borne by the Customer. The Products will be billed on the basis of the price in effect at the time of confirmation of the order, even if the Seller changes its prices after the sale.
3.2. Delivery chargesWhen placing an Order, the Customer undertakes to pay the delivery costs in addition to the Purchase Price of the ordered products. The costs will be billed according to the rates in force at the time of confirmation of the order, even if these costs were to be changed after purchase. These costs will not be reimbursed to the Customer if he returns his Order by virtue of his right of withdrawal or the legal guarantees provided in article 6 and article 7 of these General Terms and Conditions respectively.
3.3. To execute an order, the Customer must complete the order form made available to him on the Site, send an e-mail to the address …… Saffierstraat 195 2600 Berchem… or place his order by telephone; he will also have to provide the information necessary for the transaction via these channels. The Seller is not liable for the consequences arising from the transmission of incorrect information.By placing his order, the Customer accepts the integrality of these General Terms and Conditions and undertakes to pay the full amount due.
3.4. The data stored by the Seller constitutes proof of the contractual relationships created between the Parties.
3.5. The Seller reserves the right to cancel any order or delivery in the event of an existing dispute with the Customer, non-payment of the total amount or part thereof in a previous order or refusal by the bank institutions to allow payment by credit card to let. In that case, the Seller's liability cannot be compromised.
3.6. The Customer can cancel his order as long as it has not been shipped. The order will then be canceled immediately, as will the payment request if payment has not yet been made. If the Seller has already received the payment, the Customer will be refunded the full Purchase Price. After delivery of the purchased products, the Customer can no longer cancel the order, but will be able to exercise his right of withdrawal (see Article 6).
Article 4 - Payment terms
4.1. For the payment of the Purchases, the Customer can choose from different payment methods:- with credit card of the type Visa, Mastercard or American Express- with Bancontact- via PayPal
.4.2. The validity of the payment is confirmed or not after verification with the issuing bank. If the payment is confirmed, the debit will take place according to the modalities agreed with the bank that issued the card. The Product (s) will remain the property of the Seller until full payment has been received by the Seller.
4. 3. LiabilityThe liability of the Seller cannot be jeopardized for inconveniences or damage inherent to the use of the Internet work (including computer virus).
Article 5 - Shipping and delivery times
5.1. The delivery of the Product (s) that are the subject of the transaction will be carried out by the Seller, anywhere in Belgium. The Seller will make every effort to ensure that the Order is sent to the address specified by the Customer within a few days after confirmation of the Order. The deliverer will present himself at the address specified by the Customer between 8 am and 6 pm, during working days, and will hand the parcel to the addressee or to any other person present at the specified address. In case of absence, a message will be left in the mailbox with information about the procedure to be followed. It is then up to the Customer to collect his parcel or to contact the delivery person to agree on a new parcel delivery mode. If the Customer does not arrange a new delivery within a period of 2 weeks after the first arrival of the Order, or if he is absent from this new delivery, the Order will automatically be returned to the Seller. In that case, additional delivery costs may be required from the Customer.
5.2. Each delivery is deemed to have been completed as soon as the Product has been received by the Customer, with automatic risk transfer to the latter. The receipt is issued by the delivery person.
5.3. Upon receipt of his parcel, the Customer must check the quality of his purchase and has the right to formulate any complaints under his right of withdrawal or the legal guarantees, as determined in article 6 and article 7, respectively, of these General Terms and Conditions. He may also refuse the package if it is clear that it has been opened or if it shows obvious signs of damage due to negligence during delivery. In this second case, the complaints must be communicated to the seller within three working days after delivery of the package.
Article 6 - Right of withdrawal and return modalities
6.1. The consumer has the right to inform the company that he is renouncing his purchase, without payment of a fine and without giving any reason, within a period of fifteen (15) calendar days, counting from the day following the day of delivery. of the good or on the conclusion of the service contract in accordance with the provisions of the law of 6 APRIL 2010 on market practices and consumer protection.Counting from the intention expressed by the Customer to return all or part of his Order, he has a period of 10 calendar days to return the Products to the Seller. In case of non-compliance with this term, the Customer will be deprived of his right of withdrawal and his order will be considered final.
6.2. The return to the Seller will be made to the following address:… Saffierstraat 195 2600 Berchem… The Customer may choose the delivery method, but must know that the costs and risks associated with the return shipment of the package are at his expense, and that he must provide proof of shipment.
6.3. In the event that the Customer exercises his right of withdrawal, the Seller undertakes, after checking the returned items (see article 6.5.), To refund the Purchase Price to the Customer at the latest within thirty (30) calendar days from receipt by the Seller of the returned parcel, delivery costs not included.
6.4. Reimbursement modalitiesIf the Customer has paid for his order by credit card, a credit will be made on the credit card used by the Customer to the value of the Purchase price of the returned items. The reimbursement to the Customer is made according to the terms and conditions agreed with the issuing bank. If the Customer has paid by another payment method, the refund will be made by bank transfer to the account number provided to the Seller. The Seller declines any responsibility in the event of an invalid refund caused by an incorrect statement of the account number by the Customer.
6.5. The Customer will not be able to exercise this right of withdrawal if the delivered Products have clearly been used, soiled and / or damaged or if parts are missing. The Product (s) must be returned in their original packaging, with all accompanying documents and accessories. If the returned items are not accepted for the above reasons, the Customer will have to take them back without refund.
Article 7 - Legal guarantee
7.1. Insofar as the Customer has the capacity of consumer and insofar as the product concerned is a consumer good, the Customer benefits from the legal guarantee for any lack of conformity of the delivered products, in accordance with Belgian law in force and for a period of two year from delivery. Any defect found within a period of 6 months after delivery will be regarded as an original defect. After this period of 6 months, the Seller may, if circumstances warrant it, dispute the fact that the lack of conformity was already present at the time of delivery of the product. If the warranty conditions are met, the Customer may demand the replacement of the relevant item, at no additional cost, within a reasonable time and subject to the availability of similar items, or the refund of the Purchase Price. The Seller reserves the right to refuse to exchange or refund the article under warranty if it appears that the article has not been used according to the instructions for use or in the event of misuse by the Customer.
7.2. Contrary to the right of withdrawal (see Article 6), the Seller will reimburse the Customer for the return costs of the item for which the latter has invoked the legal warranty, insofar as the return shipment is carried out by the delivery person chosen by the Seller and the article can be the subject of an exchange or refund (see article 7.1). In the event of an exchange, the delivery will also be borne by the Seller.
Article 8 – Disputes
8.1. These General Terms and Conditions are subject to Belgian law. Any dispute for which no amicable settlement could be found falls under the exclusive jurisdiction of the courts of the judicial district… Antwerp ……… ..
8.2 Exchanges between both Parties retained by Seller will be considered evidence for consideration.
8.3. These General Terms and Conditions form a contractual whole between both Parties. We aim to update these in accordance with the Belgian legal changes that could have an impact on these conditions. However, one or more articles may be declared invalid by virtue of a law, rule or final decision of a competent court. In this case, the remaining terms and conditions will nevertheless remain in full force.